25/03/2026 04:53 AST
National Bank of Kuwait (NBK) announced the launch of a new update to its Mobile Banking App, introducing enhancements designed to make customers' digital banking experience simpler and smoother. The updated app features improved functionalities that help customers complete their everyday banking transactions quickly, securely, and with complete ease.
In light of the current situation in Kuwait, NBK insures its commitment to standing by its customers and giving access to essential banking services. As it's available around the clock, the NBK Mobile Banking App allows customers to manage their finances safely and comfortably from anywhere, at any time - without the need to visit a branch.
New services introduced for a better customer experience eSavings Account
The eSavings Account is a fully digital savings solution designed to help customers easily build and achieve their financial goals. The account enables customers to grow their savings automatically through the Auto Saver feature, NBK's eSavings Account leverages customers' everyday spending habits by automatically saving small amounts through rounding up purchases using the Save the Change service, making daily banking transactions easier to save through.
Apple messages
NBK customers using iPhone and registered on the NBK Mobile Banking App can now select Apple Messages as their preferred notification channel. This feature enables customers to receive trusted banking notifications directly on their iPhone through Apple Messages, ensuring a seamless, more secure, and reliable messaging experience.
WAMD Eidiya
NBK customers can now celebrate Eid the smarter way by sending Eidiya instantly through the WAMD service on the NBK Mobile Banking App. The service allows customers to send Eidiya quickly and securely without the need for cash, with the ability to send Eidiya to up to five recipients in a single transaction, making Eid celebrations easier and more convenient.
NBK also provides enhancements to many of the services available through NBK Mobile Banking App, as part of its ongoing commitment to offering its customers a better banking experience. A complete banking experience, right at your fingertips
The enhanced NBK Mobile Banking App brings a full suite of services within one secure and user friendly platform. Customers can make local and international transfers, including instant transfers through WAMD, temporarily block or unblock their debit and credit cards, and report lost or stolen cards with immediate reissuance for added peace of mind. The app also enables customers to pay telecom and utility bills, purchase online shopping cards such as iTunes, Google Play, and Amazon, as well as buy digital gaming cards including PlayStation and Koutbo6. Entertainment services such as TV channel subscriptions are easily accessible within the app.
For greater financial flexibility, customers can apply for personal loans and credit cards, request credit card limit increase, open savings account, (eSavings Account), term deposit, and investment accounts, establish standing orders, view currency exchange rates, perform cardless cash withdrawals, and register for eDividends services, all securely and conveniently, anytime and anywhere.
Always within reach wherever you are
For customers who are currently outside Kuwait, NBK remains close and accessible. They can speak with the Contact Center agents by calling the international line at +965 2292 4888, use the international toll free numbers available in selected countries, or connect instantly via WhatsApp. Customers are also encouraged to follow NBK's official social media channels to stay informed about the latest updates and announcements.
Commenting on the launch of the new update, Mohammad Al-Dakhil, AVP - Head of Digital Banking Channels at National Bank of Kuwait (NBK), said: "With its strong digital readiness and uninterrupted operations, NBK continues to lead its digital transformation journey by delivering advanced banking services in all circumstances, prioritizing customer comfort and security, and ensuring that the NBK Mobile Banking App remains their trusted banking companion at all times."
Kuwait Times
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