Dewa ranks first in 13 key performance indicators

13/07/2026 04:32 AST

Dubai Electricity and Water Authority (Dewa) has announced that it has ranked first in 13 key performance indicators across its operations, alongside leading regional indicators, demonstrating that excellence in Dubai is measured by impact rather than scale alone.

Dewa recorded the world's lowest customer minutes lost for electricity, averaging just 0.82 minutes (49 seconds) per customer annually, and the lowest electricity transmission and distribution network losses at 2%. Water network losses reached 4.4%, among the lowest rates globally. The reliability and availability of Dubai's power system exceeded 99.99%.

This achievement is supported by advanced smart technologies, including the Automatic Smart Grid Restoration System, which isolates affected feeders and restores service automatically without human intervention, ensuring uninterrupted service around the clock.

"At Dewa, we adopt an integrated operational framework that combines clear vision, proactive planning, meticulous execution and strategic partnerships to ensure measurable outcomes in the energy and water sectors," said its MD & CEO Saeed Mohammed Al Tayer.

"We continue to implement projects that go beyond meeting Dubai's current demands to anticipating the needs of rapid economic and population growth, enhancing the emirate's future readiness and consolidating its position as a global hub for sustainability," he stated.

The Mohammed bin Rashid Al Maktoum Solar Park is one of the most prominent examples of the Dubai-It approach in the energy sector, transforming an ambitious vision into the largest single-site solar park in the world based on the independent power producer (IPP) model.

The solar park's total production capacity has reached 3,860MW and will exceed 8,000MW by 2030, surpassing the initial target of 5,000MW. This reflects Dubai's ability to continuously raise the bar of ambition and transform plans into achievements that exceed expectations.

The fourth phase of the solar park serves as a global model for innovation, combining photovoltaic (PV) and concentrated solar power (CSP) technologies, and has secured four Guinness World Records.

Meanwhile, the seventh phase further strengthens Dubai's clean energy ecosystem through additional clean energy capacity and advanced energy storage solutions.

The IPP model adopted by Dewa to develop the Mohammed bin Rashid Al Maktoum Solar Park represents one of the most successful applications of the Dubai-It approach. It has transformed public-private partnerships into a key driver for accelerating project implementation, enhancing economic efficiency and attracting global investment.

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